Terms & Conditions — okbazee

To register an Account on okbazee, you must complete the registration form accurately and truthfully, providing your legal full name, a valid email address, a Bangladeshi mobile number, a date of birth confirming you are 18 or older, and a secure password of your choosing. All information provided at registration must be current, complete, and accurate.

Account Accuracy. You are obligated to maintain the accuracy of your Account information throughout the life of your Account. If any registered detail changes — including your mobile number or email address — you must update it promptly through the account settings or by contacting support at support@okbazee. okbazee accepts no liability for failed communications or withheld withdrawals caused by outdated account information provided by the Player.

Password Security. You are solely responsible for maintaining the confidentiality of your Account login credentials. Your password must not be shared with any third party under any circumstances. okbazee will never ask you for your password via email, live chat, or any other communication channel. Any request for your password from a person claiming to represent okbazee should be treated as fraudulent and reported to support immediately.

Unauthorised Account Access. If you believe your Account has been accessed without authorisation, you must notify okbazee support immediately via live chat so that protective measures — including a temporary account freeze — can be applied without delay. okbazee accepts no liability for losses resulting from unauthorised access caused by a Player's failure to safeguard their own login credentials.

Account Activity. You are responsible for all activity conducted through your Account, including all wagers placed, bonuses claimed, and withdrawals requested. If an Account has been inactive (no login or financial transaction) for a period of twelve (12) consecutive months, okbazee may classify it as a dormant account. Dormant accounts may be subject to an administrative maintenance fee deducted from the remaining Account Balance, as specified in the Platform's dormant account policy published separately in the FAQ section.

okbazee offers a range of promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. The specific terms applicable to each offer — including the bonus amount, eligible games, wagering requirement multiplier, minimum qualifying deposit, maximum bet restriction during active wagering, and expiry period — are published on the individual promotion's page at the time the offer is made available.

Wagering Requirements. Unless explicitly stated otherwise in the specific promotion's terms, all bonus funds awarded by okbazee are subject to a wagering requirement that must be satisfied before any portion of the bonus or bonus-derived winnings can be withdrawn as real money. Wagering requirements are calculated as a multiple of the bonus amount (e.g., a 30x wagering requirement on a ৳1,000 bonus means ৳30,000 in eligible wagers must be completed before withdrawal is permitted).

Eligible Games. Not all games on the Platform contribute equally towards satisfying a wagering requirement. The contribution percentage for each game category is specified in the individual promotion's terms. As a general guide, slot games typically contribute 100% of each wager towards the requirement, while live casino games and sports bets may contribute a lower percentage or be entirely excluded from certain promotions.

Maximum Bet During Active Bonus. While bonus funds are active in a Player's Account, the maximum permitted single bet or wager is ৳500 unless the specific promotion states a different limit. Placing bets exceeding the maximum during an active bonus may result in the bonus being voided and any associated winnings forfeited.

Voluntary Closure

Any Player may request the closure of their Account at any time by contacting okbazee support via live chat or email at support@okbazee. Upon receiving a voluntary closure request, the Platform will process any pending withdrawals of the remaining Account Balance to the Player's registered payment method before closing the Account. The closure process is typically completed within three (3) business days.

Players who are closing their Account for responsible gaming reasons — that is, because they feel their gambling has become problematic — are strongly encouraged to request a self-exclusion order rather than a standard closure, so that additional protective measures can be applied to prevent re-registration. See the Responsible Gaming page for full details on self-exclusion.

Suspension & Forced Closure

okbazee reserves the right to suspend or permanently close any Account, with or without prior notice, where: (a) the Player has breached any provision of these Terms; (b) the Account has been used for fraudulent, abusive, or illegal activity; (c) the Platform has reasonable grounds to believe the Player is under 18 years of age; (d) the Account has been flagged as part of a multi-accounting pattern; or (e) the continued operation of the Account presents a legal, regulatory, or financial risk to the Platform.

Where an Account is closed by okbazee due to a confirmed breach, the Platform reserves the right to retain any Account Balance to the extent required to cover losses, costs, or liabilities caused by the breach. In all other cases of Platform-initiated closure, the legitimate Account Balance will be returned to the Player via their registered payment method.